Koman Dental Denver Effective Date: April 30, 2026
Koman Dental Denver (“Koman Dental,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit komandentaldenver.com (the “Site”), contact our practice, or otherwise interact with us.
1. Information We Collect
Information you provide directly. When you fill out a contact or appointment request form, call our office, or sign up for SMS communications, we may collect:
- Name
- Phone number (mobile and/or landline)
- Email address
- Mailing or physical address
- Reason for visit, dental concerns, or other information you choose to share
- Insurance information (when provided for verification)
Information collected automatically. When you visit our Site, we may automatically collect IP address, browser type, device identifiers, referring URLs, pages viewed, and timestamps through cookies, pixels, and similar technologies. We may use Google Analytics and similar tools to understand site usage.
Health information. Any protected health information (PHI) you provide in connection with treatment is governed by HIPAA and our separate Notice of Privacy Practices, which controls over this Privacy Policy where there is a conflict regarding PHI.
2. How We Use Your Information
We use the information we collect to:
- Schedule, confirm, reschedule, or cancel appointments
- Respond to inquiries and provide customer support
- Send appointment reminders, treatment follow-ups, and account notifications via phone, email, or SMS (where consented)
- Verify insurance and process billing
- Improve our Site, services, and patient experience
- Comply with legal, regulatory, and professional obligations
3. SMS / Text Messaging Program
If you provide your mobile number and opt in, Koman Dental Denver may send you SMS text messages related to:
- Appointment reminders, confirmations, and rescheduling
- Treatment follow-ups and post-operative check-ins
- Account or billing notifications
- General practice updates and responses to your inquiries
Consent. You must affirmatively opt in to receive SMS messages by checking the SMS consent box on our website form, providing your number to a staff member with verbal or written permission, or texting us first. Consent is not a condition of receiving dental care or any other service.
Message frequency. Message frequency varies based on your interaction with our practice.
Message and data rates. Message and data rates may apply, depending on your mobile carrier and plan.
Opt-out. You can opt out at any time by replying STOP to any message. After you reply STOP, we will send a single confirmation message and you will no longer receive SMS messages from us.
Help. For help, reply HELP to any message or contact our office at (303) 759-0731.
Carrier disclaimer. Carriers are not liable for delayed or undelivered messages.
No sharing for marketing. Mobile information and SMS opt-in consent will not be shared with any third parties or affiliates for marketing or promotional purposes. Information sharing with subprocessors that directly support the operation of our SMS program (such as our messaging platform provider) is permitted; those parties are contractually prohibited from using the information for their own marketing.
4. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers that operate our website, scheduling system, messaging platform, payment processing, analytics, and IT infrastructure under confidentiality obligations
- Healthcare partners (labs, specialists, imaging providers) when necessary to provide care, consistent with HIPAA
- Insurers and billing entities for claims and payment
- Legal and regulatory authorities when required by law, subpoena, or to protect rights and safety
As stated above, we do not share mobile phone numbers or SMS opt-in data with third parties or affiliates for marketing purposes.
5. Cookies and Tracking
Our Site uses cookies and similar technologies to operate the Site, remember preferences, and analyze traffic. You can control cookies through your browser settings. Disabling cookies may affect Site functionality.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No system is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as needed to provide services, comply with legal and regulatory requirements (including dental record retention laws in Colorado), resolve disputes, and enforce agreements.
8. Your Rights
Depending on your state of residence, you may have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Withdraw consent for marketing or SMS communications
- Opt out of certain data processing
To exercise these rights, contact us using the information below. We may need to verify your identity before responding.
California residents have additional rights under the CCPA/CPRA, including the right to know, delete, correct, and opt out of the sale or sharing of personal information. We do not sell personal information.
9. Children’s Privacy
Our Site is not directed to children under 13. We do not knowingly collect personal information from children under 13 except in the context of providing dental care to minor patients with parental consent.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” above reflects the most recent revision. Material changes will be posted on this page.
11. Contact Us
Koman Dental Denver 2100 S Lincoln St Denver, CO 80210 Phone: (303) 759-0731 Website: komandentaldenver.com